How Nestul Handles Your Business Inquiry Information
This Privacy Policy explains how Nestul collects, uses, and protects information submitted through our website, inquiry forms, email, WhatsApp, and related B2B business communication.
Last updated: June 2026
1. Information We Collect
Nestul may collect business inquiry information that you choose to submit through our website, inquiry forms, email, WhatsApp, or other business communication channels.
This information may include your name, email address, company name, country or region, WhatsApp number, product interest, estimated quantity, customization needs, reference images, attachments, and message content.
We collect this information only when you provide it voluntarily for business communication, quotation review, product discussion, or follow-up support.
2. How We Use Your Information
Nestul uses your information to understand your furniture sourcing needs and respond to your inquiry more efficiently.
Your information may be used to:
- review your product direction
- prepare quotation-related communication
- discuss quantity, finish, upholstery, customization, packing, or shipping needs
- reply to your questions
- follow up on business communication
- improve our website and inquiry process
We do not use your submitted information for unrelated purposes.
3. Inquiry Communication
When you submit an inquiry form, send an email, or contact Nestul through WhatsApp, the information you provide is used to communicate with you about your business request.
This may include product recommendations, quotation review, sample discussion, customization confirmation, packing questions, shipping communication, or after-sales follow-up.
If you provide incomplete information, Nestul may contact you to request additional details needed for quotation or order discussion.
4. Reference Images and Attachments
You may choose to send reference images, product lists, drawings, documents, or other attachments as part of your inquiry.
These materials are used only to understand your product needs, customization direction, quotation requirements, or project-related communication.
Please do not submit confidential, sensitive, or third-party protected materials unless you have the right to share them with Nestul for business review.
5. Cookies and Analytics
Nestul’s website may use cookies or analytics tools to understand website traffic, page performance, visitor behavior, and general browsing activity.
This information helps us improve website structure, content clarity, and inquiry experience.
Cookies and analytics data are generally used in an aggregated way and are not intended to identify individual visitors personally unless you voluntarily submit your information through a form or direct communication.
6. Data Sharing
Nestul does not sell your personal or business inquiry information.
Your information may be shared only when it is necessary for business communication, quotation review, production coordination, shipping discussion, website operation, or legal compliance.
For example, limited information may be shared with relevant internal team members, production partners, service providers, logistics-related parties, or technical providers when needed to support your request.
7. Data Security
Nestul takes reasonable steps to protect the information you provide from unauthorized access, misuse, loss, or disclosure.
However, no method of internet transmission, email communication, or electronic storage can be guaranteed to be completely secure.
We recommend that you avoid sending highly sensitive information unless it is necessary for business discussion.
8. Data Retention
Nestul may retain inquiry information for as long as needed to support business communication, quotation review, order follow-up, repeat-order support, record keeping, or legal and operational needs.
If the information is no longer needed, we may delete, archive, or anonymize it according to our business requirements.
9. Your Rights
You may contact Nestul to request access to, correction of, or deletion of your submitted business inquiry information.
We will review your request and respond within a reasonable time, subject to business, legal, operational, or record-keeping requirements.
If you no longer wish to receive communication from Nestul, you may also contact us to request that we stop follow-up communication.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact Nestul by email.
Email: info@nestul.com
This Privacy Policy may be updated from time to time. The latest version will be posted on this page.